Critical details available via VINsights®

Adjusters can more easily and quickly obtain titled owner information, lienholder details and vehicle details, while receiving state taxes and fees information.

DAY 5

Adjuster inspects vehicle and submits vehicle valuation

Obtaining the titled owner, lienholder information and vehicle details is the first step. We help carriers access this information at the start of the claim, when insurers are in the process of declaring it a total loss. By knowing this information up front, carriers can eliminate unnecessary back and forth between adjusters and customers that can cost time and customer satisfaction.

>> Watch this short video on how VINsights helps improve customer claims satisfaction for total losses.

DAY 5

Adjuster inspects vehicle and submits vehicle valuation

When stakes are high, adjusters can process total losses faster by leveraging vehicle details.

Customers may not remember how their title was signed. Adjusters can provide this service to them and get it right the first time to keep the claim moving.
When an adjuster visits a tow yard knowing he or she is looking for a blue car, that saves time and helps the adjuster locate the right vehicle.
If a vehicle is unable to start because of damage, obtaining the odometer reading may be difficult — if not impossible. VINsights vehicle details can retrieve the last known odometer reading so adjusters have that data.

If a vehicle is unable to start because of damage, obtaining the odometer reading may be difficult — if not impossible. VINsights vehicle details can retrieve the last known odometer reading so adjusters have that data.

DAY 5

Adjuster inspects vehicle and submits vehicle valuation

Granularity and the accurate calculation of state taxes and fees data is crucial.

The ability to accurately calculate state taxes and fees data can collapse the total loss process even further.

We can help streamline the data collection process, identify and fill in missing state taxes and fee information and deliver data down to the city and county level.